Privacy statement
Privacy and cookie statement Swaens
7 June 2024
Privacy-sensitive data, or personal data, are processed through our online shop. Swaens attaches great importance to dealing carefully with personal data. Personal data are therefore carefully processed and secured by us.
In our processing, we comply with the requirements set by privacy legislation. This means, among other things, that we:
- clearly specify our purposes before we process personal data, via this privacy statement;
- limit our collection of personal data to only the personal data needed for legitimate purposes;
- first seek your explicit consent to process your personal data in cases where your consent is required;
- take appropriate security measures to protect your personal data and require the same from parties processing personal data on our behalf;
- respect your right to access, correct or delete your personal data at your request.
Swaens is the data controller. In this privacy statement we explain which personal data we collect and use and for what purpose at www.swaens.nl/nl. We advise you to read it carefully.
If you have any questions, or want to know exactly what we keep track of you, please contact Swaens.
Order processing
When you place an order with us, we use your personal data to handle it properly. We may give your personal data to our delivery service to have the order delivered to you. We also receive information about your payment from your bank or credit card company. For this purpose, we use your name and address, telephone number, billing address and e-mail address. We do this based on your consent. We keep this information until your order is completed. We store certain customer data for longer in connection with the statutory tax retention obligation.
Provision to third parties
We cooperate with certain companies, which may receive your personal data mentioned above from us.
Posting reviews on the website
You can leave a review for us. We use the personal data required to publish the review on the website. We do this on the basis of your consent. We store this information .
Provision to other companies or institutions
With the exception of the partners mentioned above, we do not under any circumstances pass on your personal data to other companies or institutions, except if we are legally obliged to do so (e.g. if the police require this in case of suspected crime).
Cookies
Our web shop uses cookies. Cookies are small files where we can store information so you don't have to fill it in every time. But they also allow us to see that you are visiting us again.
When you visit our online shop for the first time, we display a message explaining cookies. Here we will ask for your consent to the use of these cookies.
You can disable the placing of cookies via your browser, but some things of our web shop will then no longer work properly.
- get an explanation of what personal data we have and what we do with it
- view the exact personal data we hold
- correct errors
- have outdated personal data deleted
- have personal data transferred to another party
- withdraw consent
- object to a particular use
Please ensure that you always clearly indicate who you are, so that we can be sure we do not amend or delete data belonging to the wrong person.
Filing a complaint
If you feel we are not helping you in the right way, you have the right to file a complaint with the regulator. This is called the Personal Data Authority.
Contact details
Swaens
Kasteelweg 8
6125RG Obbicht
[email protected]
850657499
Security
Personal data security is very important to us. We ensure that your data is well protected with us. We constantly update security and pay close attention to what can go wrong.
Changes to this privacy statement
We reserve the right to make changes to this privacy statement. It is recommended that you consult this privacy statement regularly so that you are aware of these changes. We will also do our best to announce changes separately.
Inspection, modification and deletion of your data
If you have any questions or want to know what personal data we hold about you, you can always contact us. Please see the contact details below.
You have the following rights: